Privacy Policy & Data Protection

1. Corporate Identity & Data Controller Statement

John Mackle (Moy) Ltd (operating as Mackle Petfoods) is an established UK wet pet food manufacturer founded in 1972, registered in Northern Ireland under company registration NI 8491. Our registered office is located at 40 Corrigan Hill Road, Moy, Dungannon, Co. Tyrone, Northern Ireland, BT71 6SL.

As a global B2B supplier and contract manufacturer operating across over 40 international markets, John Mackle (Moy) Ltd acts as the Data Controller responsible for collecting, processing, and safeguarding commercial data, supplier credentials, and trade buyer information in full compliance with the UK Data Protection Act 2018, the UK General Data Protection Regulation (UK GDPR), and international data privacy standards.

2. Scope of Commercial Data Collection

In our capacity as a B2B manufacturer supplying retail multiples, importers, and brand owners, we collect and process business-related personal and organizational data necessary to execute trade agreements, conduct preliminary commercial discussions, and ensure supply chain continuity. Data categories include:

• B2B Identity Data: Full names, professional designations, executive titles, business roles, and official corporate authorization details.
• Business Contact Information: Commercial email addresses, direct corporate phone numbers, registered company office addresses, and facility billing addresses.
• Procurement & Transactional Records: Purchase orders, contract terms, shipping documentation, trade references, banking details, VAT numbers, and transaction history.
• Technical & Portal Logistics Data: Internet Protocol (IP) addresses, enterprise browser types, device identifiers, and system access logs when accessing our trade portal or commercial resource hubs.

3. Lawful Basis for Data Processing

Mackle Petfoods processes commercial information strictly under lawful bases specified by applicable data protection legislation:

Contractual Necessity

Processing data required to execute OEM agreements, non-disclosure contracts, formula development trials, order processing, and export shipment planning.

Legal & Regulatory Compliance

Maintaining financial auditing trails, DEFRA/DAERA animal byproduct export health certifications, tax documentation, and statutory employment safety records.

Legitimate Commercial Interests

Fostering long-term business partnerships, communicating trade show updates, providing market insights, verifying trade credit terms, and maintaining our BRCGS Grade AA quality governance standards.

4. Data Protection in International Supply Chains

As an international exporter distributing canned dog food, wet cat food, and tray formats across Europe, the Middle East, Asia, and North America, Mackle Petfoods ensures all commercial transfer operations strictly adhere to statutory data protection safeguards:

• All commercial records and customer specifications are hosted within secured, enterprise-grade cloud environments featuring AES-256 bit encryption at rest and in transit.
• International data transfers outside the UK or European Economic Area (EEA) rely on standard contractual clauses (SCCs) or UK International Data Transfer Agreements (IDTAs) to guarantee equivalent data protection.
• Strict internal access protocols restrict formula, recipe specification, and buyer procurement data exclusively to authorized technical, quality assurance, and commercial account personnel.

5. Commercial Data Retention Protocols

We retain business records only for as long as required to fulfill contract obligations, satisfy regulatory requirements, and protect mutual legal interests:

• Active Client Contracts: Retained for the full tenure of the commercial relationship plus 7 years post-termination for tax, audit, and legal defense purposes.
• Trade Inquiries & Quotations: Retained for up to 3 years to facilitate ongoing procurement planning and formulation benchmarking.
• Traceability & Quality Logs: Production batch logs, thermal process validation records, and seam integrity test records are retained in accordance with BRCGS and veterinary health compliance guidelines.

6. Rights of Commercial Partners & Individuals

Under UK GDPR and global data privacy standards, authorized corporate representatives and trade partners maintain explicit rights regarding their personal data held by John Mackle (Moy) Ltd:

• Right of Access: Request a comprehensive copy of all personal data held regarding your commercial account.
• Right to Rectification: Request immediate correction of incomplete, out-of-date, or inaccurate contact details.
• Right to Erasure ("Right to be Forgotten"): Request data deletion when processing is no longer required for legal compliance or contract execution.
• Right to Object & Restrict: Withdraw consent for non-essential business communications or request restricted processing during active dispute resolutions.

7. Technical Cookies & Digital Infrastructure

Our website utilizes essential technical cookies to enable secure browsing, load balancing, and operational portal functions. Analytical cookies collect anonymized traffic metrics to evaluate page speed, resource performance, and global site navigation without compiling individual buyer profiles or selling behavioral data to third-party ad brokers.

8. Information Governance Enquiries

For inquiries regarding this Privacy Policy, corporate compliance documentation, or to exercise data protection rights, please address correspondence to our Data Governance Officer:

Data Protection Manager

John Mackle (Moy) Ltd

40 Corrigan Hill Road, Moy, Dungannon, Co. Tyrone

Northern Ireland, BT71 6SL, United Kingdom